Code of Conduct

Effective Date: 22ND May 2026

At Hub Screen Acting Academy, we are committed to creating a professional, inclusive, and safe learning environment for all young people aged 13–18 who attend our classes. This Code of Conduct outlines the standards we uphold in our teaching, communication, safeguarding, and community values. Our aim is to support every student’s growth, confidence, and wellbeing while they develop their screen-acting skills.

1. Professional Conduct

Respect and Integrity

All staff, tutors, and assistants at Hub Screen Acting Academy will conduct themselves with professionalism, honesty, and respect in all interactions with students, parents/guardians, and external partners.

Communication

We will maintain clear, timely, and respectful communication with parents, guardians, and students. This includes updates about classes, schedules, expectations, and any concerns relating to a student’s wellbeing or progress.

Confidentiality

All personal information about students and their families will be treated as confidential and handled in accordance with UK GDPR and our Privacy Policy.

2. Learning Environment & Expectations

Supportive Learning

We are committed to providing a positive, encouraging, and inclusive environment where students feel safe to express themselves creatively.

Clear Information

Parents/guardians will receive clear information about class content, expectations, filming activities, and any materials students may need.

Student Preparedness

We expect students to arrive on time, behave respectfully, and participate fully in class activities.

3. Safeguarding and Child Welfare

Child Protection

The safety and wellbeing of our students is our highest priority. We follow UK safeguarding legislation and ensure all staff understand their responsibilities.

Safe Learning Conditions

We ensure that all classes, workshops, and activities take place in safe, age-appropriate environments with appropriate supervision.

Health and Wellbeing

We monitor the emotional and physical wellbeing of our students. If concerns arise, we will communicate with parents/guardians and take appropriate action.

4. Equality, Diversity, and Inclusion

Commitment to Diversity

Hub Screen Acting Academy welcomes students from all backgrounds. We celebrate diversity and ensure that every young person feels valued and included, regardless of race, ethnicity, gender, disability, religion, sexual orientation, or socioeconomic background.

Equal Opportunities

All students will have equal access to learning opportunities, participation, and support within the Academy.

Anti-Discrimination

We have a zero-tolerance policy for discrimination of any kind. Any discriminatory behaviour will be addressed immediately and appropriately.

5. Anti-Harassment and Bullying Policy

Zero Tolerance

Harassment, bullying, or intimidation, whether verbal, physical, emotional, or online will not be tolerated under any circumstances.

Reporting Concerns

Students and parents/guardians are encouraged to report any concerns to the Academy team. All reports will be handled sensitively, confidentially, and promptly.

Support for Students

We will support any student who experiences bullying or harassment and take appropriate steps to ensure their safety and wellbeing.

6. Safeguarding Procedures

DBS Checks

All staff, tutors, and assistants who work with young people will undergo an Enhanced DBS check to ensure they are suitable to work with minors.

Supervision

Students will always be supervised during classes and activities. 

Risk Assessments

We conduct risk assessments for all classes, venues, and activities to ensure they are safe and appropriate for young people.

7. Filming, Photography, and Social Media

Filming for Training Purposes: Screen acting involves regular on-camera work. Students may be filmed during classes for educational purposes such as reviewing performance, developing technique, and building confidence. These recordings are used only within Hub Screen Acting Academy unless additional consent is provided.

Parental/Guardian Consent: We will always obtain written consent before using any photos or videos of students for promotional purposes, including:

  • Website content
  • Social media posts
  • Marketing materials
  • Showreel examples No student’s image will ever be shared publicly without explicit permission.

Student Privacy: Students are not permitted to film, photograph, or record other students during class. This protects everyone’s privacy and ensures a safe learning environment.

Responsible Social Media Use: We encourage positive, age-appropriate use of social media. To protect students:

  • Staff will never contact students via personal social media accounts.
  • Staff will not share images or videos of students on personal platforms.
  • Students should not post footage from classes without Hub Screen Acting Academy approval.
  • Any online bullying, harassment, or inappropriate behaviour will be treated seriously and addressed immediately.

Online Safety: When sharing content (with consent), we ensure that:

  • No personal contact details are visible
  • Students are presented respectfully and appropriately
  • Content is age-appropriate and safe for public viewing

Our priority is to protect the wellbeing, dignity, and digital safety of every young person who trains with us.

8. Complaints Procedure

Raising Concerns

If a parent/guardian or student has concerns about any aspect of their experience at the Hub Screen Acting Academy, they are encouraged to contact us directly. All concerns will be taken seriously.

Resolution

We aim to resolve issues quickly and fairly through open communication. If necessary, a formal review or mediation process will be used.

9. Training and Development

Ongoing Learning

We provide high-quality training designed to help students develop confidence, creativity, and on-camera skills.

Professional Development

Our tutors stay up to date with industry practices, ensuring students receive relevant and current training.

10. Environmental Responsibility

Sustainability

Hub Screen Acting Academy is committed to reducing waste and promoting environmentally responsible practices.

Digital Resources

Where possible, we use digital materials to minimise paper use and support eco-friendly learning.

Inclusion and Harassment Policy Summary

Zero Tolerance for Discrimination: We strictly prohibit discrimination based on race, ethnicity, gender, disability, sexual orientation, religion, or any other protected characteristic.

Zero Tolerance for Harassment: Any form of harassment, verbal, physical, emotional, or online will not be tolerated.

Support Systems: We provide a safe, confidential way for students and parents/guardians to report concerns, with guaranteed follow-up actions to protect and support the young person.

By upholding these principles, Hub Screen Acting Academy ensures that every student can learn, grow, and thrive in a safe, inclusive, and supportive environment.

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